Refund policy

Your satisfaction is our priority. We stand behind every product we sell with our 30-day money-back guarantee.

30-Day Money Back Guarantee: If you are not completely satisfied with your purchase within 30 days of delivery, contact us at support@trynusa.com, and we will issue a full refund. No return required — simply send us a photo of the product and we will take care of the rest.

Defective or Damaged Items: If your item arrives defective or damaged, contact us within 30 days of delivery with a photo of the issue and we will send a free replacement or issue a full refund — your choice.

After 30 Days: If you experience an issue outside of the 30-day window, contact us and we will do our best to make it right. We offer replacements on a case-by-case basis for manufacturing defects.

We do not accept returns. All sales are final after the 30-day guarantee window. This allows us to keep our prices low and shipping free for every customer.

Last updated March 17, 2026. Subject to change.